Aquarium service
Aquarium service, maintenance, regular customer service and control, cleaning and care of your aquarium system, professional aquarium care
Regular inspection, aquarium maintenance, care and maintenance of your aquariums System, specially tailored to your needs, in Germany and Austria.
The Doberstein Group is not only your professional partner when it comes to the planning, production, setup and stocking of your dream aquarium, we also offer our customers a professional service when it comes to maintenance and care. We want you to be able to enjoy your aquarium for a very long time and that your aquarium is always an impressive eye-catcher. It does not matter whether it is a freshwater or seawater aquarium. High-quality care products round off the professional service offer.
What services do we offer for a professional Aquarium Service, through our large service network in Germany and Austria, we can offer you the best service.
Careful cleaning of aquarium panes (both inside and outside) as well as cover panes, drain combs and drain grids
Thorough inspection and cleaning of the aquarium technology
Regular water changes and filter cleaning
Testing and evaluation and complete documentation of the water values of the aquarium. In the event of anomalies, sustained corrective measures are initiated to restore a balanced water balance.
Checking the entire animal population for diseases and refilling the automatic feeders
Control and regular replacement of the lamps
Checking and addition of high-quality care products.
Our employees have passed the examination of the Animal Welfare Act § 11 and are trained in dealing with fish and corals
and aquariums. In-house training courses are also held regularly.
How much does a professional aquarium service cost?
We offer you
– a free trial maintenance, where you can convince yourself of our professional services.
– Individual concept creation, we create a tailor-made service package for you, tailored to your aquarium.
– All-inclusive maintenance package, all services including consumables, so you have full cost control.
– We also take over the remote maintenance for your aquarium system in order to always keep an eye on all important data.
– Takeover of existing maintenance contracts
What costs should I expect?
The price is calculated according to the size and effort required for the respective aquarium and starts at €49.00
Take advantage of the free trial aquarium care service
Let us convince you of our professionalism, maintenance service for freshwater and saltwater aquariums.
Thanks to our large service network in Germany and Austria, we can offer you the best service.
What does the care of a saltwater aquarium or freshwater aquarium involve:
Aesthetic cleaning work
partial water change
Care and pruning of the corals / plants
Window cleaning inside and out
Removal of the sand/gravel (cleaning of the ground)
Visual check of the fish for diseases or similar problems
control of technology
Discussion of measures to be taken in the event of problems with the aquarium
Duration max. 1 hour
Our employees are equipped with all the necessary professional cleaning materials:
After your request, one of our employees will call you for an initial consultation to get an idea of your aquarium
and to make the care requirements and, if you wish, an appointment for the care service will be arranged.
Our support packages
The aquarium is an individual biotope, which can bring unexpected problems. Be it the technology
the water values or the plant growth.
For this we offer you and our support you have a contact person at your side who gives you security
and is at your side with advice.
We offer you the following packages:
support one
One-time support
Support by phone
30 Minutes
Support times Monday-Friday from 09:00 - 18:00 (not on public holidays)
Immediate help through prioritized direct support hotline
Support basic
Support via email
Support by phone
Support times Monday-Friday from 09:00 - 18:00 (not on public holidays)
Immediate help through prioritized direct support hotline
Response time usually within one business day
A personal contact
price per month
Minimum term is 6 months, automatically extended by another 6 months
The notice period is two months before the end of the contract.
SupportPlus
Support via WhatsApp
Support via email
Support by phone
Support times Monday-Friday from 09:00 - 18:00 (not on public holidays)
Immediate help through prioritized direct support hotline
Response time usually within one business day
A personal contact
price per month
Minimum term is 6 months, automatically extended by another 6 months
The notice period is two months before the end of the contract
For a non-binding offer or open questions, we are happy to help and advise you.
Just give us a call on our hotline: +43 662 2614000
or write us an email at: office@underwater-technology.com our consultants look forward to hearing from you!